Terms of Service

1. Scope

RabStack S.A.S. provides software engineering services. These terms cover use of this website; each engagement is governed by a signed proposal or statement of work that takes precedence over anything published here.

2. Engagements and estimates

• Estimates are produced after discovery and list the assumptions they depend on.
• If an assumption proves wrong, scope changes are presented as options with prices attached — you choose whether to reduce scope, move the date or add budget.
• Weekly written updates are part of the service, not an extra deliverable.

3. Intellectual property

Unless your contract says otherwise, all work product created for you — source code, designs, documentation — is assigned to you on payment, and repositories live in your organization from the first commit. Our pre-existing tools, templates and internal libraries remain ours, licensed to you for use within the delivered work.

4. Confidentiality

We sign an NDA before any technical deep dive and treat client identity, data and commercial terms as confidential. We do not publish client names, logos or quotes without written permission.

5. Payment

• Project work: milestone-based payments, with an initial deposit.
• Dedicated teams: monthly in advance, 30 days notice to scale down or stop.
• Invoices are due within 15 days unless the contract says otherwise.

6. Client responsibilities

Timely access to systems, a decision owner on your side and reasonable availability for reviews and demos. Delays caused by blocked access or missing decisions shift the timeline accordingly.

7. Warranties and liability

We warrant that work is performed in a professional manner and that delivered software is provided free of malicious code. Liability is limited to the fees paid in the three months preceding a claim, except where the law does not allow that limitation. We never exclude liability for gross negligence or wilful misconduct.

8. Termination

Dedicated teams can be terminated with 30 days notice; project engagements wrap at the end of any milestone. On termination you receive all work in progress, documentation and infrastructure access, and we run a formal handover session.

9. Governing law

These terms are governed by the laws of Uruguay. We are open to agreeing a neutral arbitration venue for larger engagements if your legal team requires it.